Our Ticketsystem update version 4.3 is out now! 🔥

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Our flagship module...


Ticketsystem


[NEW] Version v4.3.0 🔥 - [18.04.2025]

What is new in this version?

- Improved Ticket Access Control

- Improved Ticket ban system + /unban command

- Transcripts are now available online - no more downloads!

- Tickets can now be reopened! - Process tickets again after you closed them!

- Set ping reminders with /ticket-reminder

- Another big graphical update for transcripts: embeds, pings and close reason are now included!



Prior versions


Version 4.2.0 - [15.02.2025]

What have we updated in this version?

- Transcripts are now HTML files instead of TXT files

- Leave Notifications! - Tickets are getting informed if the creator leaves the server

- Better stability & command usage improvements

- Fixed bugs and little errors

Version 4.1.0 - [03.10.2024]

What have we updated in this version?

- Improved saving system to handle multiple tickets at the same time

- several fixes and improvements to commands and buttons

- fixed /ticket-ban command

- Better structure for config file

- Improved priority system

Version 4.0.0 - [01.09.2024]

What have we updated in this version?

- The start message is now always pinned in the channel so that you no longer have to scroll up

- The storage process now runs via a different database system and is now more stable and faster

- Ticket logs and Ticket feedback channels are no longer necessary

- Ticket logs are now sent to the creator when they are closed

- There is now a module that causes tickets to be deleted directly instead of archived

- The ticket transfer command has been expanded

- All commands have been overhauled and adapted

- Tickets can now also be closed without being claimed

- [FIX] Tickets can now also be closed if the creator of the ticket is no longer on the server

- Minor small fixes and improvements

Version 3.5.2 - [04.08.2024]

What have we updated in this version?

- Purge Command to remove deleted and rated tickets from bot database (Dev-Only!)

- Added optional vacation module (only for one bot)

- ticket ratings fixed, ratings will be saved in database again

- disabled /statistics command - minor issues detected, fix soon

Version 3.5.1 - [?]

What have we updated in this version?

- DM message on claiming tickets added

- Priority System added

Version 3.5.0 - [11.07.2024]

What have we updated in this version?

- Modular structure for the system

- Added many modules: Transfer, Add - Remove Command, Ban Command etc...



Prior updates were not public and therefore not documentated.